Account balance refund
The refund of your account balance will incur administrative fees of €2.00.
However, this operation does not entail any administrative costs when closing your Delcampe account.
We are obliged to maintain closed accounts with a positive balance. In order to ensure the cost of this maintenance, from two years after the closing of the account, we will charge an annual administrative fee equivalent to 12.5% of the account balance.
Import fees
In the case of an import, in addition to the import VAT due in the buyer's country of residence and transferred to the receiving office in that country, Delcampe also charges an administrative fee amounting to 5% of the value of the imported good.
More info for users from the United Kingdom, click here.
More info for users from the European Union, click here.
Payment to Delcampe bank account
From 16/01/2024, we invite you to make your payments via your Delcampe account - My fees - Pay.
If your payment still reaches us on the bank account BE38 3631 8432 2672 which can no longer be used, we will charge you €10.00 for the administrative follow-up of this error.