No SOAP Notification sent

  • woodhouse
    44 messages
    Italy
    Hi there,
    after a couple of years, our application is not receiving any notification since many, many days.
    The Curl_Default is correctly set ( customer ID 1140252 ) and the application is running good.
    The application logs ANY notification received, but there is nothing to log.
    Could you please check and give me some hints?

    Thank you for your help
    Daniele
  • @thomas
    Administrator
    92 messages
    Belgium
    Hi there,
    after a couple of years, our application is not receiving any notification since many, many days.
    The Curl_Default is correctly set ( customer ID 1140252 ) and the application is running good.
    The application logs ANY notification received, but there is nothing to log.
    Could you please check and give me some hints?

    Thank you for your help
    Daniele
    • Created on Jun 17, 2019 at 3:40 AM
    • #1010516
    Hello Daniele,

    I see that all your notification settings are disabled. You can see them using this method: Link (https)

    To enable a notification, have a look at this documentation: Link (https)

    To add a new one: Link (https)

    Pay attention that we automatically disable notifications for which your server sends us an error code five times in a row.

    I hope I could help you,


    Thomas
    Delcampe Team
  • woodhouse
    44 messages
    Italy
    Hi Thomas,
    thank you for the reply.
    I must admit I did not notice the status.
    It's quite strange, I did not change the software since almost 2 years and I do not know why now the notifications were unset.

    Do you treat a HTTP Code 408 or 503 as an error?

    Regards
    Daniele
  • @thomas
    Administrator
    92 messages
    Belgium
    Hi Thomas,
    thank you for the reply.
    I must admit I did not notice the status.
    It's quite strange, I did not change the software since almost 2 years and I do not know why now the notifications were unset.

    Do you treat a HTTP Code 408 or 503 as an error?

    Regards
    Daniele
    • Created on Jun 17, 2019 at 11:04 AM
    • #1010612
    Yes, we treat all 4xx and 5xx codes as errors.

    If you want to be warned when your notification is disabled due to multiple failures, you can set a failover email address as explained here: Link (https)

    Hoping that it can solve your problem.

    Regards,
    Thomas
  • woodhouse
    44 messages
    Italy
    Thank you Thomas!
    Regards
    Daniele

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