Do you want to pay for your order with Delcampe Pay?
First check the seller’s terms and conditions of sale to see if the  icon is visible:

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There are several options available to make payment:

  • Pay for your purchases with your Delcampe Pay balance
  • Pay for your purchases using a direct payment method

The second method will only appear if your Delcampe Pay balance is €0.00.

 

This article covers the following topics:

 

Pay for your purchases with your Delcampe Pay balance

To pay for your order with Delcampe Pay:

  1. Go to the "My purchase tracking: to be paid” page
  2. Find the transaction and click on 2.JPG
  3. Select your Delcampe Pay balance from the payment methods provided by your seller

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  4. Click on 4.JPG
  5. Your payment is confirmed
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Tip: To see all of your payments made with Delcampe Pay, go to "Delcampe Pay transaction details”

 

What can I do if my Delcampe Pay balance is too low?

If your Delcampe Pay Account balance is too low to pay for your entire purchase, it will be automatically used and the remaining amount due will be deducted from the payment method selected.

Example:
The buyer has an available balance of €10 on their Delcampe Pay Account. However, the total amount of the invoice is €12.
The Delcampe Pay balance of €10 will be applied and the remaining €2 will be deducted from the Maestro card (method selected by the buyer).

To pay for your order with Delcampe Pay when your balance is too low:

  1. Go to the "My purchase tracking: To be paid” page
  2. Find the transaction and click on 2.JPG
  3. Select one of the direct payment methods displayed on the screen. You can select a card that is already linked to your Delcampe Pay Account or choose another direct payment method.
    Click here to see the complete list of payment methods available with Delcampe Pay.
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  4. Your Delcampe Pay Account balance will be used automatically. The remaining amount due will be deducted from the payment method you selected. Transaction details are available in the summary on the right side of the page.
    7.png
  5. Click on  8.JPG
  6. Depending on the payment method selected, you will be redirected to an external validation page
    en_cours.png

  7. Your payment is confirmed

Tip: To find out how to link a bank card to your Delcampe Pay Account, see our article "How to edit you bank information on Delcampe Pay"

 

Pay for your purchases using a direct payment method

This method is only available if your Delcampe Pay balance is €0.00.

To pay for your order with Delcampe Pay:

  1. Go to the "My purchase tracking: To be paid"
  2. Find the transaction and click on 2.JPG
  3. Select one of the direct payment methods displayed on the screen. You can select a card that is already linked to your Delcampe Pay Account or choose another direct payment method.
    Click here to see the complete list of payment methods available with Delcampe Pay.
    9.JPG
  4. Click on  4.JPG
  5. Depending on the payment method selected, you will be redirected to an external validation page
    en_cours.png
  6. Your payment is confirmed
    5.JPG

Tip: To see all of your payments made with Delcampe Pay, go to "Delcampe Pay transaction details"

 

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